General Conditions

Terms and Conditions of Use (TCU) Purpose These Terms and Conditions of Use (TCU) define the terms and conditions for using the Metrologie & Solution platform. The platform connects service providers ("Providers") with clients ("Clients"). Acceptance of the TCU Using the platform implies full acceptance of these TCU. By registering on the platform or using it, you agree to these terms. Access to the Platform The platform is accessible via a website. Access requires creating a user account. Both Providers and Clients agree to provide accurate information and keep their accounts up to date. Services Provided The platform allows users to search for, offer, and accept service proposals. Providers can publish their services, and Clients can search for Providers based on their needs. User Obligations Provider Obligations: Providers commit to delivering high-quality services that meet Client expectations and comply with applicable laws. Client Obligations: Clients agree to use Provider services as per the agreed terms, pay for services as specified, and provide the necessary information for service execution. Responsibilities Platform Responsibility: The platform is not responsible for direct interactions between Providers and Clients or the quality of the services provided. It acts solely as an intermediary. User Responsibility: Users are responsible for their actions on the platform and must comply with all applicable laws and regulations. Intellectual Property All content on the platform (texts, images, logos, etc.) is protected by intellectual property rights. Users agree not to use these elements without authorization. Suspension and Termination The platform reserves the right to suspend or terminate access for any user who fails to comply with these TCU. Users can also close their accounts at any time by contacting support. Modification of the TCU The platform reserves the right to modify these TCU at any time. Users will be notified of any changes via a message on their account or by email. Continued use of the platform after modification constitutes acceptance of the new terms. Privacy Policy Purpose This Privacy Policy aims to inform you about how we collect, use, and protect your personal data when you use our platform. Data Collected We collect the following information when you register and use the platform: Personal Information: Name, first name, email address, phone number. Service Information: Type of service searched or offered, user reviews, and ratings. Payment Data: Information required for secure payments. Use of Data The collected data is used for the following purposes: Providing and improving our service for connecting Providers and Clients. Managing transactions and payments. Sending important account and service updates. Enhancing the user experience by analyzing platform usage. Data Sharing We do not share your personal information with third parties, except in the following cases: When necessary to fulfill a contract (e.g., facilitating payments through a payment service provider). If required by law or legal proceedings. To ensure the platform's security and integrity. Data Security We implement technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security. Data Retention Period We retain your personal data as long as necessary to manage your account and provide our services. If you delete your account, your data will be retained only as long as necessary to meet our legal obligations. Your Rights Under applicable laws, you have the right to access, correct, and delete your personal data, as well as to request data portability. You may also object to data processing for legitimate reasons. Cookies The platform uses cookies to improve the user experience and collect data on platform usage. You can configure your browser to refuse cookies, but this may affect your experience on the platform. Modification of the Privacy Policy We reserve the right to modify this Privacy Policy at any time. Users will be informed of any changes via a message on their account or by email. Contact For any questions about this Privacy Policy or to exercise your rights, you can contact us at the provided email address.